Office Policies

1. Insurance: In order to maintain our high standard of care, Above & Beyond does not participate with insurance plans. Payment is expected when services are rendered. Above & Beyond will provide you with invoice forms to submit to your insurance company. Please make sure that we have all your current insurance information. Patients are responsible to obtain any necessary authorization or certification required by their insurance company.
In order to maintain our high standard of care, Above & Beyond does not participate with insurance plans. Payment is expected when services are rendered. Above & Beyond will provide you with invoice forms to submit to your insurance company. Please make sure that we have all your current insurance information. Patients are responsible to obtain any necessary authorization or certification required by their insurance company.
2. Worker’s Compensation: Worker’s Compensation claims will be submitted directly by our office. Please provide us with all the information necessary for billing, including your claim number, date of injury, the name and telephone number of your claim’s adjuster, and the correct address to which we should mail the claims.
Worker’s Compensation claims will be submitted directly by our office. Please provide us with all the information necessary for billing, including your claim number, date of injury, the name and telephone number of your claim’s adjuster, and the correct address to which we should mail the claims.
3. Automobile Accidents: We do not bill your auto insurance nor do we accept assignment on any automobile accident. We do not wait for settlement from attorneys or wait for settlement from any automobile carriers.
We do not bill your auto insurance nor do we accept assignment on any automobile accident. We do not wait for settlement from attorneys or wait for settlement from any automobile carriers.
4. Medicare: We are not Medicare providers, and cannot bill Medicare for you. Due to Medicare’s guidelines, we are unable to treat Medicare patients for physical therapy.
We are not Medicare providers, and cannot bill Medicare for you. Due to Medicare’s guidelines, we are unable to treat Medicare patients for physical therapy.
5. Durable Medical Equipment (DME) and Supplies: DME and supplies are not reimbursable by insurance companies, and must be paid for at the time of your therapy session.
DME and supplies are not reimbursable by insurance companies, and must be paid for at the time of your therapy session.
6. Payment: Payment is expected when services are rendered (each visit). If alternative arrangements are necessary, please contact us directly. We accept cash or checks only, at this time.
Payment is expected when services are rendered (each visit). If alternative arrangements are necessary, please contact us directly. We accept cash or checks only, at this time.
7. Cancelled/Missed Appointments: If a patient is more that 15 minutes late for an appointment, we reserve the right to reschedule. Late arrivals are subject to the full fee for the session. We require 24 hour notice for cancellations. Appointments that are cancelled with less than 24 hours notice or no show appointments are subject to a $50.00 charge, which is not reimbursable by insurance companies.
If a patient is more that 15 minutes late for an appointment, we reserve the right to reschedule. Late arrivals are subject to the full fee for the session. We require 24 hour notice for cancellations. Appointments that are cancelled with less than 24 hours notice or no show appointments are subject to a $50.00 charge, which is not reimbursable by insurance companies.
8. Fees: Initial Evaluations are $100.00. Subsequent therapy sessions are billed in 15-minute increments and are typically 1 hour. The fee for each 15-minute increment is $22.50.
9. Consent for Treatment: The patient hereby consents to the administration of appropriate evaluation and therapeutic procedures as requested by the physician prescribing care. Even though your doctor has referred you to therapy for a certain number of visits or length of time, the therapist will monitor your progress and adjust your treatment accordingly.
The patient hereby consents to the administration of appropriate evaluation and therapeutic procedures as requested by the physician prescribing care. Even though your doctor has referred you to therapy for a certain number of visits or length of time, the therapist will monitor your progress and adjust your treatment accordingly.
10. Our Pledge Regarding Medical Information: We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the care and services you receive at Above & Beyond. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by Above & Beyond. We are required by law to:
We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the care and services you receive at Above & Beyond. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by Above & Beyond. We are required by law to:

• Make sure that medical information that identifies you is kept private.
• Give you this notice of our legal duties and privacy practices with respect to medical information about you.